Full-Service Property Management in Puerto Vallarta
Managing a property in Puerto Vallarta while living abroad
Owning a home in Puerto Vallarta from the United States or Canada requires more than occasional check-ins.
Small maintenance issues can turn into larger repairs. Guest situations can affect your reviews. A vacant home can develop humidity or pest problems without anyone noticing in time.
What most owners need is simple, someone local who is present, responsive, and responsible. That is where we come in.
We manage both rental properties and non-rental homes throughout Puerto Vallarta and Bahia de Banderas.
Rental property management in Puerto Vallarta
If your home is rented on Airbnb, we manage the operational side locally.
Before hosting begins, we can coordinate photography, listing setup, and preparation of the property.
We handle guest communication and situations that require local follow-up. This can include:
- Guest support from initial contact through to post-checkout review
- Complaints from neighbors and condo admin
- Appliance or minor damage issues
- Situations that require someone physically present
After checkout, the property is inspected, and cleaning is supervised. Any maintenance needs are identified and reported to the owner.
The goal is not just occupancy. It is protecting the condition of the home while maintaining strong reviews.
Home care services for non-rental properties
Not every owner rents their home.
For properties that sit empty, the risks are different. Coastal humidity, lack of use, and small unnoticed issues can cause long-term damage.
We perform regular inspections and follow up on:
- Signs of humidity or leaks
- Pest issues
- Plumbing or electrical concerns
- Proper functioning of appliances and equipment.
- Cleaning supervision
- Communication with building administration when needed
If something requires attention, we supervise the maintenance work. And, we keep communication simple when the place is in proper condition.
What our management service includes
Our management fee covers the ongoing and comprehensive oversight of your property depending on how you use it.
- On-site follow-up and supervision
- Coordination and supervision of service providers
- Access management for vendors
- Coordination of the cleaning schedule and its monitoring
- Monthly expense reporting
- Stocking of supplies
- Regular inspections for non-rental homes
- Post-checkout inspections
- Guest communication for rental properties
- Owner updates when decisions are required
Direct operational costs are paid by the owner. These typically include cleaning services, repairs, maintenance work, and replacement items.
Our fee structure
Our pricing structure is straightforward. There is a base monthly fee for managing the property.
- If the home is rented, a commission applies to that month’s rental income.
- At the end of the month, you pay whichever amount is higher, the base fee or the commission.
We do not charge both!
Why work with a local property manager in Puerto Vallarta?
Managing a property remotely is different from managing one in the same city where you live.
A local property manager can:
- Visit the property when needed
- Follow up in person with service providers
- Respond quickly to guest or building issues
- Identify small problems before they become costly repairs
Being physically present makes a difference.
For owners who live in the US or Canada, having someone on the ground in Puerto Vallarta is often the key factor in keeping a property in good condition over time.
Common questions from property owners
We take care of the day-to-day management of the property, adapted to how the home is used.
Details are explained clearly before we start.
For rental homes, inspections take place after each checkout. For non-rental homes, inspection frequency is agreed in advance.
No, our management fee covers the day-to-day work involved in taking care of the property, including inspections, supervision, communication, coordination with vendors, and ongoing oversight. Cleaning, repairs, and materials are paid separately by the owner.
We share what we find and the recommended solution for your approval before proceeding.
We stay in touch when there’s something that matters.
If everything is running smoothly, communication is kept simple.
Expenses are reported monthly.
We respond the same day or within 24 hours.
For urgent situations, we act immediately and keep you informed.
No. We manage both rental and non-rental properties.